SingPost invited me to chair a dialogue session this afternoon with its shareholders and retail investors, as a prelude to the company’s coming Annual General Meeting on 23 July 2026. The session was very well attended, and the room came fully prepared — shareholders raised incisive, well-researched questions for senior management and sought clarity on the group’s bearings and future directions. Sessions of this kind, held ahead of the formal meeting, give investors the chance to engage management directly and in depth before they cast their votes.
It was a privilege to chair the dialogue, at which SingPost’s Chief Financial Officer, Mr Issac Mah, fielded investors’ queries and questions with great assurance. The exchange was candid and substantive, and it reflected how closely Singapore retail and institutional shareholders now follow the companies they own.
The dialogue was held during an important phase for SingPost, in the wake of recent major changes to the company’s C-Suite and amidst well-documented business challenges. The Group’s revenue for the year ended 31 March 2026 was S$376.1 million, a decline of 23.1% year-on-year from S$489.1 million, driven by lower international revenue in a volatile global macroeconomic environment together with the structural decline in traditional domestic letter-mail volumes. In May 2026 the company set out a Strategy Update built around three clear priorities to address these structural challenges — to strengthen core fundamentals, build scalable capabilities and capture growth opportunities. Engaging shareholders directly on that context, before the AGM, is exactly the kind of transparency that supports informed voting.
I applaud SingPost for the initiative to connect with shareholders and retail investors ahead of the AGM, and more issuers might consider holding such sessions to provide business and financial guidance before the remaining financial year. There are encouraging signs that retail investors are better informed and more assertive in requiring senior management to address their concerns — and senior management, rightly, will continue to be scrutinised by investors and held accountable for the financial performance of the group. This growing maturity among Singapore investors complements the Equity Market Development Programme and the Value Unlock Programme introduced by the government to revitalise the Singapore bourse. The original announcement is available on LinkedIn here.